- Home /
- Customer Service
Please note that items ordered from Brixton.com are sold and shipped from the United States. For all deliveries outside of the United States, in addition to appropriate international shipping charges, you will be responsible for any and all local taxes, duties, tariffs or other similar charges or impositions (including VAT) associated with your purchase, if any. By placing your order, you are agreeing that you will be responsible for and will pay, as due, all such charges, as applicable.
Please allow 1-3 business days for your order to be processed and shipped. Once your order has been processed and shipped, a confirmation email with tracking information will be sent to the email address provided on your order.
Visa, MasterCard, American Express, Discover and PayPal
Sales tax will be included on all orders shipped within California.
**Please note: Shipping Confirmation emails are automated emails that may be sent prior to contacting you about an Out of Stock item.
Out of Stock items may be removed from your order and refunded, or replaced with an item in stock. We’re sorry we are unable to place an item on backorder.
Bill-To and Ship-To addresses may be different by selecting the option to “ship to different address” after entering your billing information.
RETURNS FOR REFUNDS OR EXCHANGES
Please carefully package your return, ideally in the original shipping carton, along with its packing materials. Enclose a copy of the sales receipt and please indicate if an exchange or refund is desired by completing the Returns and Exchanges form found on the back of the invoice included with your original shipment. If an exchange is desired, please indicate the new item(s) you'd like in exchange for the returned merchandise.
For exchanges with greater or lesser values, a refund or payment for the difference in cost will be processed prior to shipping the exchanged item(s).
We are unable to access the original payment processed for your order. When processing an exchange for items with a greater value, credit card information must be provided by the customer at the time of the exchange. We do not suggest sending credit card information via email.
We recommend that you use UPS or Insured Parcel Post from USPS when shipping a return. Ship via ground method, and insure your package.
Please send returns/exchanges to: Brixton Attn: Returns 1340 Rocky Point Dr. Oceanside, CA 92056
Once your exchange has been processed and shipped, a confirmation email with tracking information will be sent to the email address provided on your order.
Men's Tops (Inches)
Men's Bottoms (Inches)
Women's Tops (Inches)
Brixton Attn: Stickers 1340 Rocky Point Dr. Oceanside, CA 92056
Over time we will be implementing relevant portions of the Section 508 Web Accessibility Standards developed by the United States Access Board, as well as the World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines 2.0. With our consultant’s assistance, we will test our materials with assistive technology such as screen readers and screen magnifiers, and with users with disabilities who use these technologies. These processes will promote accessibility for everyone, regardless of disability or device used to access information on our websites and electronic communications.
Below are some of the steps we are or will be taking to ensure the accessibility of our online materials.
- All images will contain appropriate alternative text
- Form elements will be properly labeled
- Data tables will contain headers where appropriate
- Headings will be used throughout the site
- Multimedia (video or audio clips) will be captioned and/or described
- All areas of the website will be operable without the use of a mouse
- Foreground/background color schemes will provide adequate contrast
- Information will not be conveyed through the use of color alone
- Links will be worded to make sense when read out of context
- A method will be provided to bypass repetitive navigational links
- Text will be resizable in all browsers
Please be aware that our efforts are ongoing; as a result there may be areas of our sites that are less accessible than others during a given period of time.
FOR ALL OTHER QUESTIONS/CONCERNS PLEASE CONTACT US AT: [email protected]
OR CALL 866.264.4245 Brixton 1340 Rocky Point Dr. Oceanside, CA 92056